Terms and Conditions

Last updated: April 9, 2026

Welcome to the website of Mesfin Shumet Gemstone and Minerals Exporter (ETGemstone). By accessing or using our website, you agree to the following terms and conditions.

Business Information

Mesfin Shumet Gemstone and Minerals Exporter (ETGemstone) is a gemstone business based in Addis Ababa, Ethiopia, specializing in natural Ethiopian gemstones.

Product Information

We strive to provide accurate descriptions and images of our gemstones. However, due to the natural characteristics of gemstones, slight variations in color, size, or appearance may occur.

Pricing

All prices listed on our website are subject to change without notice. The final price will be confirmed before completing the purchase.

Orders and Payments

Orders are processed after payment confirmation. We accept agreed payment methods for international buyers.

Shipping

Orders are shipped from Addis Ababa, Ethiopia. Handling times, carriers, transit estimates, customs, and shipping costs are explained in our Shipping Policy.

Customs and Import Taxes

Buyers are responsible for any customs duties, taxes, or import fees required by their country.

Returns and Refunds

Returns and refunds are handled according to our Refund Policy. Please contact us before returning any item.

Intellectual Property

All website content including images, text, and logos are the property of Mesfin Shumet Gemstone and Minerals Exporter (ETGemstone) and may not be used without permission.

Limitation of Liability

Mesfin Shumet Gemstone and Minerals Exporter (ETGemstone) is not responsible for delays, damages, or losses caused by shipping carriers or customs authorities.

Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time.

Contact Information

For questions about these terms, please contact us:

Mesfin Shumet Gemstone and Minerals Exporter (ETGemstone)
Bole Subcity, Woreda 03
Addis Ababa, Ethiopia
Email: info@etgemstone.com.et
WhatsApp: +251 911 470 157